Teen Saver
Teen Saver is a service for teenagers swamped from illegal cyber gambling. It provides practical support to students by teenager-specialised solution including proactive blocking illegal gambling activities, prompt reporting system and professional psychological counseling. It aims to create an optimal environment for eradicating gambling addiction by fostering collaboration among parents, teachers, counselors and police to tackle an addiction problem that students cannot resolve independently.
Service
Citizen & Society
Design
Jeong eun Elin Yoo
Year
2024
What is the core idea behind your submission and why is it important?
The core idea is to prevent teenage gambling addiction and recover a healthy society. Eradicating illegal gambling problem swiftly is crucial, as it has severe consequences for the development of teenagers who will lead our future.
Who are the main and secondary users? Which challenges or problems
do they face?
Teenagers struggling with illegal cyber gambling addiction and their parents are the main user of Teen Saver. Secondary users include teachers, counselors, and police supporting them. The number of teenagers becoming addicted to gambling has been increasing recently. Easy online access via mobile phones facilitates gambling and teenagers often do not recognise its harmful impacts. Those at risk or involved in gambling addiction face severe psychological issues, financial losses, deceit, and potential legal troubles. Their parents often feel confused and struggle to find effective solutions. These factors collectively impact on exacerbating the gambling problem among teenagers including social, economic and legal.
What is the purpose of the solution? How is the problem solved and the situation improved?
Teen Saver was designed to prevent teenage gambling addiction and aid in the recovery of teenagers involved in gambling. Based on interviews and data gathered from addicted students, parents, teachers, counselors, and police, the most significant challenge identified was the lack of a specialised care system for teenagers addicted to gambling. Additionally, a prompt reporting and blocking system for illegal websites and suspicious accounts was needed. Teen Saver addresses these issues by implementing a fast reporting system, real-time proactive blocking of illegal gambling activities, professional counseling and digital environment management. Users are empowered with these functions to overcome addiction and achieve a healthy daily life.
Which user research methods were applied? How was the research, design and development process structured? How are the research results reflected in the solution?
Teen Saver applied various user research methods, including articles, interviews, and surveys from groups involving addicted teenagers, parents, teachers, counselors, and police to comprehensively understand the problem. The 16-week research, design, and development process was structured to begin with gathering insights, followed by prototyping based on user feedback. Key resources and partners included educational institutions, mental health organisations and police. The research results are reflected in the solution through a fast reporting system, real-time proactive blocking function, professional counseling, digital management and a sharing system, supporting a holistic approach to addressing teenage gambling addiction.
What is the essence of the service? What are the most innovative features, what has been improved in comparison to existing solutions? Which technologies are implemented, how do these create value for users?
The essence of Teen Saver is to prevent and address teenage gambling addiction through a comprehensive, user-centred approach. The service provides core functions for the target group—teenagers and their parents—including proactive measures such as a fast reporting system, real-time blocking of illegal gambling activities and digital environment management. Professional support for recovery includes personal counseling, sharing system and educational guidance. Compared to existing solutions that address problems individually, Teen Saver offers an integrative ecosystem from proactive features to follow-up management. Teen Saver's robust support network systems empower users to overcome addiction and return to a healthy daily life.
Background
Korea was now two countries in one - estranged due to different political ideologies. The division of territory and closer of the Northern part had an immediate and lasting effect for people across both borders. Moreover, throughout the past 70 years, the rate of development in each area has development differently. Causing rapid changes in culture and especially the language, making it difficult for them to communicate and understand each other although the letters of the Hangul language are the same.
Why is it important?
This campaign is important because it addresses the deep emotional and social impact of separated families caused by the Korean War and the subsequent division of Korea in 1950. Regather Hangul not only provides a opportunity for these families to reconnect but also promotes cultural understanding and unity.
Who is target group? Which challenges or problems do they focus?
The target group is separated families between North and South Korea caused by the Korean War. They face significant challenges, including emotional distress from prolonged separation, linguistic barriers due to the evolution of dialects over the past 70 years, and the lack of accessible means to communicate.
Which user research methods were applied?
The project applied user research methods such as interviews with separated families, surveys to understand their needs and desires. These user-centred approcah supports the solution is succeed effectively.
Which user research methods were applied?
The project applied user research methods such as interviews with separated families, surveys to understand their needs and desires. These user-centred approcah supports the solution is succeed effectively.
Which market is the product targeting? How is the service expected to succeed on the market?
The assumed business model is a service complemented by strategic partnerships with educational institutions and government. Teen saver targets adolescents and their families affected by or at risk of gambling addiction. It is expected to succeed by addressing the growing gambling problem with a comprehensive, user-centred approach that integrates prevention and recovery support. The feasibility of Teen Saver is supported by increasing awareness of severe teenage gambling addiction and rising demand for specialised support service. Measurable outcomes include reduced gambling addiction rates, improved mental health, and enhanced digital safety. It can also be expanded to solve other issues, such as alcoholism and sexual offences.
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Web & Mobile
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Black Edition
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Teen Saver
Teen Saver is a service for teenagers swamped from illegal cyber gambling.
It provides practical assistance to students by teenager-specialised solution, including proactive blocking suspicious account, prompt reporting system and professional psychological counseling. It aims to create an optimal environment for eradicating gambling addiction by fostering collaboration among parents, teachers, counselors and police to tackle an addiction problem that students cannot resolve independently.